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Our team of physician reviewers is here to support your residency journey. Get answers, guidance, and expert assistance within hours.

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We're available through multiple channels to serve you better

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Email Support

Fastest response time

support@myerasediting.com

Response time: < 2 hours

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Available 9 AM - 11 PM EST

Response time: < 2 minutes

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What Can We Help You With?

Here are the most common topics our clients ask about

Application Review Questions

  • How the review process works
  • Turnaround times and deadlines
  • Revision policies
  • Specialty-specific guidance

Pricing & Payment

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  • Refund policy

Technical Support

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  • Document upload problems
  • Platform navigation
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Our Response Time Guarantee

We understand that ERAS deadlines don't wait. That's why we guarantee:

< 2 hours
Email response during business hours
< 30 min
Urgent deadline inquiries
24/7
Support during application season

Need Immediate Help?

Don't let questions delay your application. Get answers now.